Terms & Conditions
Last updated: 31 March 2026
1. Agreement
By engaging Business Edified for any service, you agree to these Terms and Conditions. Business Edified is operated by Allen Manoba, ABN to be confirmed, based in Brisbane, Australia.
2. Services
Business Edified provides business consulting services including market research, business strategy, implementation planning, and ongoing implementation support. The specific deliverables for each service tier are outlined on our Pricing page and in the engagement agreement provided at time of purchase.
3. Pricing and Payment
All prices are listed in Australian Dollars (AUD) and are inclusive of GST where applicable. Payment terms:
Full payment is due at time of engagement unless a payment plan has been agreed
Payment plans are available for services over $2,500 (2 or 3 instalments)
A 5% early payment discount applies to bundle services when paid in full upfront
4. Refunds and Guarantees
The $49 Bottleneck Diagnostic carries a money-back guarantee: if it does not provide at least one actionable operational insight, your $49 is refunded.
Phase 1 strategy engagements (the Edified Roadmap) are covered by the Prescription Guarantee: if all four strategy documents are not delivered to your client portal within 60 days, the second instalment is not payable. If the delivered strategy does not earn your approval, Business Edified will continue refining it at no additional cost until it does, provided you complete the intake questionnaire and respond to draft deliverables within 7 days of receipt.
Beyond these guarantees, payments for completed work are not refundable. Our services deliver tangible, research-backed deliverables (reports, strategies, plans, blueprints). Whether the findings validate your idea or redirect you to a stronger opportunity, the work has genuine value. By engaging our services, you acknowledge and accept this policy.
5. Client Responsibilities
To deliver our services effectively, we require you to:
Complete all intake questionnaires (Discovery Briefs, Drive Briefs, etc.) thoroughly and honestly
Attend scheduled calls and respond to communications in a timely manner
Provide accurate information about your expertise, business, and circumstances
Delays caused by incomplete or late client responses may extend delivery timelines.
6. Intellectual Property
Upon full payment, you own the deliverables created specifically for your engagement (reports, strategies, plans, blueprints). Business Edified retains ownership of its methodologies, frameworks, templates, and proprietary systems. You may not resell, redistribute, or reproduce our deliverables for commercial purposes.
7. Confidentiality
We treat all client information as confidential. Your business data, questionnaire responses, and deliverables will not be shared with third parties except as required for service delivery (e.g., implementation partners under NDA). We may use anonymised, aggregated data for service improvement.
8. Limitation of Liability
Business Edified provides research, strategy, and planning services. We do not guarantee specific business outcomes, revenue figures, or client acquisition results. Projections included in deliverables are estimates based on market research and should not be treated as guarantees. Our liability is limited to the amount paid for the specific service in question.
9. Operational Delivery (Phase 2)
Operational Delivery retainers are delivered by a dedicated implementation team, with Business Edified managing the engagement and quality standards. Allen Manoba personally conducts the strategy handoff and oversees quality throughout. Operational Delivery is a month-to-month service that can be cancelled with 30 days written notice.
10. Dispute Resolution
Any disputes arising from these terms will be governed by the laws of Queensland, Australia. We encourage direct communication to resolve any concerns before pursuing formal dispute resolution.
11. Changes to Terms
We reserve the right to update these terms. Changes apply to new engagements only and will not affect services already in progress.
12. Contact
For questions about these Terms and Conditions, contact us at contactus@businessedified.com.